Delivery Information

***Due to higher order volumes and carrier congestion, we are experiencing delays across both order deliveries and returns. Please allow up to 7 - 10 additional business days for processing. We sincerely apologise for the inconvenience. 

Due to COVID-19 outbreaks in New South Wales, Perth, Northern Territory, and Queensland, please be mindful that your order may take longer than expected. We appreciate your understanding and patience during these unprecedented times. Please note that your order may take 7-10 days to process in our warehouse. 

Our partners at Australia Post has been relatively quick with limited delays during COVID-19, however, if you have any issues with your order, please contact Australia Post as they will be able to manage your order whilst in transit.

Your order will take 5-7 business days to arrive from the time its dispatched from our warehouse. Note this timeframe is dependent on the shipping destination. All orders are shipped from our DC in Sydney, NSW. Delivery details will be provided via email. We do not offer an express shipping service at this stage.

For further information, please visit our FAQs page.